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Terms of Use

Payment and Returns
LIMAS MEDICAL DEVICES AND DIAGNOSTICS P LTD. accepts return as per the following policy
1.    Only defective/damaged products will be accepted for returns/refunds.
2.    Customer need to raise an alert with us within 2 working days from the date of delivery for being eligible for the return.
3.    Only those products will be eligible for return policies which are received by us within 10 working days of the date of delivery.
4.    LIMAS retains the rights to examine whether the product returned is defective/damaged and based on the verification LIMAS will either reship/replace the product to the customer.
5.    In case product is defective or damaged then the LIMAS team will replace and reship the product to the same shipping address of the customer subject to the availability of the stock of the product.
6.    In case the returned product is not defective/damaged then the customer will be informed about the same and the same product will be reship to the shipping address of the order.
7.    Customer will have to bear the shipment charges for the replaced/reshipped product.
8.    If the product stock is unavailable then a request for the refund will be initiated and the same shall be informed to the customer through registered email.
Disclaimer: LIMAS MEDICAL DEVICES AND DIAGNOSTICS P LTD. is a service provider. LIMAS, through its logistics partners collect the goods ordered by customers and have them delivered to the customers. LIMAS MEDICAL DEVICES AND DIAGNOSTICS P LTD. disclaims any liability if the vendor fails to make the requested goods available for delivery.



Cancellation Policies
LIMAS MEDICAL DEVICES AND DIAGNOSTICS P LTD. Cancellation policies
1.    The amount will not be transferred to the respected retailer until the user receives the product he orders and changes his status to 'Delivered' on www.limasindia.com. If the delivery fails within the specified deadline, the order will be cancelled and the amount will be refunded to the user.
2.    If the user places the order and due to some reason (unexpected lack of inventory or any other reason) the retailer is not able to ship the product, the order will be cancelled and the amount will be refunded.
3.    If the seller reports order as shipped and delivered from their side and the user does not raise an alert within 2 days the money would be transferred to the seller.
Disclaimer: LIMAS MEDICAL DEVICES AND DIAGNOSTICS P LTD. is a service provider. LIMAS, through its logistics partners collect the goods ordered by customers and have them delivered to the customers. LIMAS disclaims any liability if the vendor fails to make the requested goods available for delivery.


Refunds
LIMAS MEDICAL DEVICES AND DIAGNOSTICS P LTD. refund policies are as following
1.    Only those products which are returned from the customers as per the acceptable return policy and for which the replacement is not possible will be eligible for refunds.
2.    In the event that a product is listed at an incorrect price or with incorrect information due to an error in pricing or product information, LIMAS MEDICAL DEVICES AND DIAGNOSTICS P LTD. may, at its discretion, either contact the customer for instructions or cancel the order and notify customer of such cancellation. In such cases LIMAS MEDICAL DEVICES AND DIAGNOSTICS P LTD. will refund the charged amount to the customer (only for which the payment is already received).
For Online Refunds
1.    In case the payment mode of the refunded order is Online (Credit Card/Net Banking) the amount will be refunded to the customer Card Account.
2.    Refund will be done within 10 working days from the date of request of refund.
3.    For online refund the transaction might take 3-5 working days to reflect into your account.
For Offline Refunds
1.    In case the payment mode of the refunded order is offline (COD/Cheque/DD/any other offline payment mode) the mode of refund will be through Cheque.
2.    Refund will be done within 10 working days from the date of request of refund.
3.    Refund cheques will be sent to the billing address of the refunded order.
 

 
 
   
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 LIMAS Medical Devices & Diagnostics Pvt. Ltd
Door No.XIV/250(4), Little Flower Auditorium Complex, Near Assisi Junction,
Ashokapuram Road, Aluva, Pin-683 101, Ernakulam Distirct, Kerala
Phone : 0484 6461270

Web: www.limasindia.com
E-mail: mail@limasindia.com, limasmedicals@gmail.com  

    Advanced Medical Innovations and Services Made Affordable